How Do International and Domestic Tourists Perceive the Service Quality of Japanese Ryokans? A Cross-Cultural Perspective
Fukumi MakiSano KaedeSun Hao
Journal of Quality Assurance in Hospitality & Tourism
https://doi.org/10.1080/1528008x.2024.2447879
https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2024.2447879